Shipping and Refund Policy

SHIPPING/REFUND POLICY

Please allow 1 - 3 business days for order processing.

Due to the nature of our products, returns cannot be accepted once they have left our lab, but we want you to be completely satisfied with your order, so if you are not happy, please contact us!

We do our very best to package orders with great care and make sure your package is sustainably shipped to travel safely to your door. Sometimes accidents can happen en-route. If there is any issue with your order upon arrival please contact sherae@scentcerae.com within 48 hrs of receiving your order. Together we can figure out the best way to make it right.